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Compact case
Case
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Reference no. 781-037-1
Subject category: Ethics and Social Responsibility
Authors: Ken E Roberts (Staffordshire University)
Published in: 1981
Length: 3 pages
Data source: Field research
Topics: Communications; Human relations; Industrial relations; Organisational behaviour; Personnel management; Race relations; Recruitment; Staff turnover; Strikes
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Abstract

Heathwick is a busy international airport and the airlines are serviced by Airport Meals Limited and other catering companies. The case focuses on a stoppage at the company where, because the workers are Asian and will not converse with management, no-one can discover the cause of the stoppage.
Location:
UK
Industry:
Hotel and catering
Other setting(s):
1979
Teaching note
-
Reference no. 781-037-8
Subject category: Ethics and Social Responsibility
Authors: Ken E Roberts (Staffordshire University)
Published in: 1981
Length: 3 pages
Data source: Field research
View full details

About

Abstract

Heathwick is a busy international airport and the airlines are serviced by Airport Meals Limited and other catering companies. The case focuses on a stoppage at the company where, because the workers are Asian and will not converse with management, no-one can discover the cause of the stoppage.

Settings

Location:
UK
Industry:
Hotel and catering
Other setting(s):
1979

Related

Teaching note
-
Reference no. 781-037-8
Subject category: Ethics and Social Responsibility
Authors: Ken E Roberts (Staffordshire University)
Published in: 1981
Length: 3 pages
Data source: Field research
View full details