Subject category:
Production and Operations Management
Published by:
Darden Business Publishing
Length: 12 pages
Data source: Field research
Abstract
Bill Kenerson, the owner-operator of a retail bow-tie business, faces two decisions. The first is whether to bring production of bow ties in-house. The second concerns his telephone-order-entry system. Students must calculate the capacity of the production facility and determine the appropriate staffing plan for telephone operators.
Subject category:
Production and Operations Management
Published by:
Darden Business Publishing
Length: 1 pages
About
Abstract
Bill Kenerson, the owner-operator of a retail bow-tie business, faces two decisions. The first is whether to bring production of bow ties in-house. The second concerns his telephone-order-entry system. Students must calculate the capacity of the production facility and determine the appropriate staffing plan for telephone operators.
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Subject category:
Production and Operations Management
Published by:
Darden Business Publishing
Length: 1 pages