Subject category:
Production and Operations Management
Published in:
1979
Length: 34 pages
Data source: Field research
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Abstract
The case is based on a series of studies in the planning, costing and pricing of after sales service carried out in a wellknown British company engaged in the design, development, manufacture, distribution and servicing of office machinery. The case is divided into five sequential sections, which demonstrate the manner in which a management problem is often tackled in practice.
Subject category:
Production and Operations Management
Published in:
1979
Length: 12 pages
Data source: Field research
About
Abstract
The case is based on a series of studies in the planning, costing and pricing of after sales service carried out in a wellknown British company engaged in the design, development, manufacture, distribution and servicing of office machinery. The case is divided into five sequential sections, which demonstrate the manner in which a management problem is often tackled in practice.
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Subject category:
Production and Operations Management
Published in:
1979
Length: 12 pages
Data source: Field research