Subject category:
Production and Operations Management
Published by:
Darden Business Publishing
Version: 12 February 2013
Revision date: 5-Sep-2013
Length: 12 pages
Share a link:
https://casecent.re/p/245
Write a review
|
No reviews for this item
This product has not been used yet
Abstract
This disguised case, based on experiences at a major utility, offers insight into the implementation and evolution of a shared service organization. Initially developed for a custom executive education program, it examines an increasingly popular organizational model that balances the efficiency of centralized services with the accountability of decentralization. Although the case may not fit readily into a single academic discipline, it covers a current executive issue and thus fills a need in both MBA and executive education.
About
Abstract
This disguised case, based on experiences at a major utility, offers insight into the implementation and evolution of a shared service organization. Initially developed for a custom executive education program, it examines an increasingly popular organizational model that balances the efficiency of centralized services with the accountability of decentralization. Although the case may not fit readily into a single academic discipline, it covers a current executive issue and thus fills a need in both MBA and executive education.