PPG Industries - Statistical Quality Control

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Case

Reference no. UVA-OM-0612

Subject category: Production and Operations Management

Authors: James R Freeland; Paula McKensie

Published by: Darden Business Publishing

Originally published in: 1986

Version: June 1991

Length: 13 pages

Data source: Field research

Topics: Operations control; Process analysis; Process management; Quality

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Abstract

An MBA intern must develop and interpret statistical-control charts in a facility that produces paint for automobile companies. The case is meant to introduce the ideas and mechanics of statistical-process-control charts. It illustrates how to construct x-bars and R-charts.

Location:

Cleveland, OH

Industry:

Auto-parts supply

Other setting(s):

1986