Subject category:
Production and Operations Management
Published by:
Darden Business Publishing
Length: 1 pages
Topics:
Service operations; Customer service
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Abstract
This technical note provides an overview of the Service Processes Module in the Darden Operations core course. Six questions are highlighted as a means of framing the backroom support services and frontline delivery of customer services.
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Abstract
This technical note provides an overview of the Service Processes Module in the Darden Operations core course. Six questions are highlighted as a means of framing the backroom support services and frontline delivery of customer services.