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Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2004

Abstract

Stanford''s Jeffrey Pfeffer, one of the world''s foremost authorities on organizational behavior, argues that culture precedes strategy: Employees'' beliefs and attitudes allow a company to create the capabilities that establish its competitive advantage. Human resources is, thus, in the driver''s seat.

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Abstract

Stanford''s Jeffrey Pfeffer, one of the world''s foremost authorities on organizational behavior, argues that culture precedes strategy: Employees'' beliefs and attitudes allow a company to create the capabilities that establish its competitive advantage. Human resources is, thus, in the driver''s seat.

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