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Exercise
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Reference no. 9-605-053
Published by: Harvard Business Publishing
Originally published in: 2005
Version: 28 March 2006
Length: 2 pages
Data source: Generalised experience

Abstract

Provides an opportunity for students to design a new service offering, paying careful attention to the link between strategic position, service offering, and operations design. The corresponding module note further describes the exercise. May be used with: 'Designing Sustainable Service Models'.

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Abstract

Provides an opportunity for students to design a new service offering, paying careful attention to the link between strategic position, service offering, and operations design. The corresponding module note further describes the exercise. May be used with: 'Designing Sustainable Service Models'.

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