Published by:
Harvard Business Publishing
Revision date: 30-Jan-2013
Length: 4 pages
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https://casecent.re/p/39142
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Abstract
Real-time information about things like network outages, product development, and customer satisfaction is available, but few executives capitalize on it. That's because they're not asking the right questions.
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Abstract
Real-time information about things like network outages, product development, and customer satisfaction is available, but few executives capitalize on it. That's because they're not asking the right questions.