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Management article
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Reference no. C0212B
Published by: Harvard Business Publishing
Published in: "Harvard Management Communication Letter", 2002

Abstract

An important part of a manager''s job is to motivate people toward achieving a common goal. Succeeding at this job requires a gamut of communication skills, from delivering a prepared talk to helping team members negotiate the best way to move ahead on a project. But the most critical skill is learning how to frame issues effectively. Learn how to reframe issues for your employees and bring clarity to the complex.

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Abstract

An important part of a manager''s job is to motivate people toward achieving a common goal. Succeeding at this job requires a gamut of communication skills, from delivering a prepared talk to helping team members negotiate the best way to move ahead on a project. But the most critical skill is learning how to frame issues effectively. Learn how to reframe issues for your employees and bring clarity to the complex.

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