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Management article
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Reference no. F0306A
Published by: Harvard Business Publishing
Published in: "Harvard Business Review - Forethought", 2003

Abstract

In this HBR interview, business-etiquette consultant Barbara Pachter describes common executive gaffes, explains why managers still get etiquette wrong, and offers some rules of thumb about good business manners.

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Abstract

In this HBR interview, business-etiquette consultant Barbara Pachter describes common executive gaffes, explains why managers still get etiquette wrong, and offers some rules of thumb about good business manners.

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