Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 24 March 2006
Length: 13 pages
Data source: Published sources
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Abstract
Explains the financial operations of retail banking, highlighting profitability challenges facing the industry. For US banks, it is quite common for more than half of the customer base to be unprofitable and to have relatively few customers make up the vast majority of profits. Attempts to explain how retail banks generate revenue and incur costs while serving their customer base.
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Abstract
Explains the financial operations of retail banking, highlighting profitability challenges facing the industry. For US banks, it is quite common for more than half of the customer base to be unprofitable and to have relatively few customers make up the vast majority of profits. Attempts to explain how retail banks generate revenue and incur costs while serving their customer base.
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