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Case
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Reference no. 9-603-063
Published by: Harvard Business Publishing
Originally published in: 2002
Version: 5 April 2006
Length: 32 pages
Data source: Field research

Abstract

Istituto Clinico Humanitas is a newly built private hospital, south of Milan, Italy, that, unusually, has attained profitability while treating public system patients. The hospital was built and is managed by Techosp, a subsidiary of Techint, a global engineering and consulting firm. Techosp created a design and management system that emphasizes optimizing patient throughput and utilization of all of the hospital's facilities. Physicians are all fully employed and have a significant financial incentive to maximize efficiency. The executive team is now considering whether to affiliate with the University of Milan medical school and, in effect, become Italy's first private academic medical center. The general manager must consider the effect of this affiliation on the hospital's performance.
Location:
Size:
740 employees
Other setting(s):
2002

About

Abstract

Istituto Clinico Humanitas is a newly built private hospital, south of Milan, Italy, that, unusually, has attained profitability while treating public system patients. The hospital was built and is managed by Techosp, a subsidiary of Techint, a global engineering and consulting firm. Techosp created a design and management system that emphasizes optimizing patient throughput and utilization of all of the hospital's facilities. Physicians are all fully employed and have a significant financial incentive to maximize efficiency. The executive team is now considering whether to affiliate with the University of Milan medical school and, in effect, become Italy's first private academic medical center. The general manager must consider the effect of this affiliation on the hospital's performance.

Settings

Location:
Size:
740 employees
Other setting(s):
2002

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