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Management article
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Reference no. B0201F
Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2002

Abstract

With the advent of "analytic applications"--software that helps companies capture vital information from existing operational software-- companies have new tools to improve decision making and, ultimately, performance. Henry Morris, vice president of the global technology industry research firm IDC, describes how the technology is being used with the Balanced Scorecard and what new applications may be developed.

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Abstract

With the advent of "analytic applications"--software that helps companies capture vital information from existing operational software-- companies have new tools to improve decision making and, ultimately, performance. Henry Morris, vice president of the global technology industry research firm IDC, describes how the technology is being used with the Balanced Scorecard and what new applications may be developed.

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