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Management article
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Reference no. B0203C
Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2002

Abstract

The Balanced Scorecard transforms not just companies, but careers. Financial executive Jay Forbes first championed the scorecard at Nova Scotia Power as the newly investor-owned utility was confronting a brave new world of competition. Forbes''s scorecard triumphs at NSPI led him last year to Canadian telecommunications giant Aliant--a totally different industry, but one undergoing equally big stresses and environmental changes. BSR spoke with Forbes recently about the impact of the BSC on business and his career.

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Abstract

The Balanced Scorecard transforms not just companies, but careers. Financial executive Jay Forbes first championed the scorecard at Nova Scotia Power as the newly investor-owned utility was confronting a brave new world of competition. Forbes''s scorecard triumphs at NSPI led him last year to Canadian telecommunications giant Aliant--a totally different industry, but one undergoing equally big stresses and environmental changes. BSR spoke with Forbes recently about the impact of the BSC on business and his career.

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