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Management article
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Reference no. B0203F
Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2002

Abstract

For U.S. utilities, deregulation represents one of the biggest challenges to come down the pipeline. To excel in the face of such dramatic change, a company must be able to communicate its strategy throughout the organization. For New Orleans-based utility giant Entergy, BSC software constitutes a powerful tool for doing just that.

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Abstract

For U.S. utilities, deregulation represents one of the biggest challenges to come down the pipeline. To excel in the face of such dramatic change, a company must be able to communicate its strategy throughout the organization. For New Orleans-based utility giant Entergy, BSC software constitutes a powerful tool for doing just that.

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