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Abstract

Founded in 1976 by Watergate co-conspirator Chuck Colson, Prison Fellowship Ministries is today the world''s largest prison and crime victim outreach. However, meeting donation targets may be an act of faith for this Christian ministry that is dedicated to serving millions of prisoners, their families, and their victims. To institute a radical new strategy was going to take something a bit more secular. Bob Anderson explains how the Balanced Scorecard and BSCol resources helped transform Prison Fellowship Ministries from a staff-based to a volunteer-based operation by rapidly mobilizing the troops and opening new lines of communication.

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Abstract

Founded in 1976 by Watergate co-conspirator Chuck Colson, Prison Fellowship Ministries is today the world''s largest prison and crime victim outreach. However, meeting donation targets may be an act of faith for this Christian ministry that is dedicated to serving millions of prisoners, their families, and their victims. To institute a radical new strategy was going to take something a bit more secular. Bob Anderson explains how the Balanced Scorecard and BSCol resources helped transform Prison Fellowship Ministries from a staff-based to a volunteer-based operation by rapidly mobilizing the troops and opening new lines of communication.

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