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Management article
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Reference no. C0202B
Published by: Harvard Business Publishing
Published in: "Harvard Management Communication Letter", 2002

Abstract

The videoconferencing industry has seen a 40% to 50% spike in videoconferencing reservations since September 11. Is this merely a reaction of travel-wary executives or an indication of a long-term trend of replacing some business travel with videoconferencing? Although technological improvements and falling costs make the latter a possibility, the answer really lies in whether companies are willing to invest the necessary time and effort to learn the ins and outs of this communication tool. This article offers practical tips for getting the most out of videoconferencing.

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Abstract

The videoconferencing industry has seen a 40% to 50% spike in videoconferencing reservations since September 11. Is this merely a reaction of travel-wary executives or an indication of a long-term trend of replacing some business travel with videoconferencing? Although technological improvements and falling costs make the latter a possibility, the answer really lies in whether companies are willing to invest the necessary time and effort to learn the ins and outs of this communication tool. This article offers practical tips for getting the most out of videoconferencing.

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