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Management article
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Reference no. C0202D
Published by: Harvard Business Publishing
Published in: "Harvard Management Communication Letter", 2002

Abstract

After months--and in some cases, years--of hype, some communication technologies are beginning to add value to the bottom line. Technology expert Eric Marcus examines the future of the Internet, knowledge sharing and knowledge management, real-time virtual communication, and search engines for how the current technological developments can improve communication.

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Abstract

After months--and in some cases, years--of hype, some communication technologies are beginning to add value to the bottom line. Technology expert Eric Marcus examines the future of the Internet, knowledge sharing and knowledge management, real-time virtual communication, and search engines for how the current technological developments can improve communication.

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