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Management article
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Reference no. C0206A
Published by: Harvard Business Publishing
Published in: "Harvard Management Communication Letter", 2002

Abstract

Most of us are reluctant to confront a colleague about behavior that''s distracting, unprofessional, or just plain rude. But avoiding the problem can affect morale and productivity. This article explains how to defuse potential workplace conflicts while they''re still manageable, with a sidebar on how to approach a difficult conversation.

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Abstract

Most of us are reluctant to confront a colleague about behavior that''s distracting, unprofessional, or just plain rude. But avoiding the problem can affect morale and productivity. This article explains how to defuse potential workplace conflicts while they''re still manageable, with a sidebar on how to approach a difficult conversation.

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