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Management article
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Reference no. C0208A
Published by: Harvard Business Publishing
Published in: "Harvard Management Communication Letter", 2002

Abstract

To navigate interpersonal relations successfully, particularly at work, it helps to get a good read on body language. Unfortunately, our understanding of the gestures, postures, and facial expressions that make up most nonverbal communication is incomplete and often faulty. This article examines some common beliefs about body language and the reality behind them.

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Abstract

To navigate interpersonal relations successfully, particularly at work, it helps to get a good read on body language. Unfortunately, our understanding of the gestures, postures, and facial expressions that make up most nonverbal communication is incomplete and often faulty. This article examines some common beliefs about body language and the reality behind them.

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