Published by:
Harvard Business Publishing
Length: 4 pages
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https://casecent.re/p/40861
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Abstract
What do your customers really think? Harvard Business School professor Gerald Zaltman discusses his novel market-research method for revealing consumers' unconscious thoughts about everything from fabric sprays to the Internet.
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Abstract
What do your customers really think? Harvard Business School professor Gerald Zaltman discusses his novel market-research method for revealing consumers' unconscious thoughts about everything from fabric sprays to the Internet.