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Management article
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Reference no. F0212D
Authors: William P Ferris
Published by: Harvard Business Publishing
Published in: "Harvard Business Review - Forethought", 2002

Abstract

A small software company has remarkable success repairing its dysfunctional organizational dynamics through a form of improvisational theater. The key is an exercise in which actions truly speak louder than words.

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Abstract

A small software company has remarkable success repairing its dysfunctional organizational dynamics through a form of improvisational theater. The key is an exercise in which actions truly speak louder than words.

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