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Compact case
Case
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Reference no. 9-602-098
Published by: Harvard Business Publishing
Originally published in: 2001
Version: 23 August 2005
Length: 5 pages
Data source: Generalised experience

Abstract

BigEast is considering adopting a relationship-centric view in its credit card approval process. This would shift the bank''s current practice of analyzing applications based on the merits of a single product to one where the customer''s existing relationship is considered in the approval process.
Location:
Other setting(s):
2001

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Abstract

BigEast is considering adopting a relationship-centric view in its credit card approval process. This would shift the bank''s current practice of analyzing applications based on the merits of a single product to one where the customer''s existing relationship is considered in the approval process.

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Location:
Other setting(s):
2001

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