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Management article
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Reference no. U0112D
Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 2001

Abstract

T. Michael Nevens, director at McKinsey & Company and managing partner of the firm''s global high-tech practice, discusses the correlation between information technology investments and productivity growth in recent years. Taking all 62 sectors of the economy together, the McKinsey study found the principal reason for productivity growth was managerial innovation, not IT developments. IT is a starting point--it is just one of the many tools that creative managers should use to redesign core business processes, products, or services. Nevens explains how your company can spur its own productivity growth using enhanced IT capacity to support innovative ways of solving customers'' problems.

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Abstract

T. Michael Nevens, director at McKinsey & Company and managing partner of the firm''s global high-tech practice, discusses the correlation between information technology investments and productivity growth in recent years. Taking all 62 sectors of the economy together, the McKinsey study found the principal reason for productivity growth was managerial innovation, not IT developments. IT is a starting point--it is just one of the many tools that creative managers should use to redesign core business processes, products, or services. Nevens explains how your company can spur its own productivity growth using enhanced IT capacity to support innovative ways of solving customers'' problems.

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