Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 30 August 2000
Length: 40 pages
Data source: Field research
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Abstract
Incat is a cutting-edge manufacturer of high-speed aluminum catamaran ferries. The company has been an entrepreneurial success story, growing to be the largest private employer in its home state of Tasmania, Australia. By 2000, Robert Clifford, the company's dynamic CEO and founder, must choose between two lucrative orders for different ferry designs. One order builds off of the current 96-meter design while the other would push Incat to make a quantum jump to 200 meters. Analysis of the tradeoffs in this "bet-the-company" decision raises issues of manufacturing complexity, operations capabilities, and the challenges of sustainable growth.
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Abstract
Incat is a cutting-edge manufacturer of high-speed aluminum catamaran ferries. The company has been an entrepreneurial success story, growing to be the largest private employer in its home state of Tasmania, Australia. By 2000, Robert Clifford, the company's dynamic CEO and founder, must choose between two lucrative orders for different ferry designs. One order builds off of the current 96-meter design while the other would push Incat to make a quantum jump to 200 meters. Analysis of the tradeoffs in this "bet-the-company" decision raises issues of manufacturing complexity, operations capabilities, and the challenges of sustainable growth.