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Case
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Reference no. 9-800-251
Published by: Harvard Business Publishing
Originally published in: 2000
Version: 20 June 2000
Length: 21 pages
Data source: Field research

Abstract

Silicon Valley start-up Everdream wants to turn the provision of PC's to small business into a turn key service including excellent 24/7 support. This case explores what it will take to do this by focusing on the question of what, if anything, Everdream can guarantee.
Location:
Other setting(s):
2000

About

Abstract

Silicon Valley start-up Everdream wants to turn the provision of PC's to small business into a turn key service including excellent 24/7 support. This case explores what it will take to do this by focusing on the question of what, if anything, Everdream can guarantee.

Settings

Location:
Other setting(s):
2000

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