Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Management article
-
Reference no. B0001D
Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2000

Abstract

A Bain & Company survey recently found that 50% of North American companies claim to be using a Balanced Scorecard. In practice, it seems that there are really three different scorecards being used today: a constituent card, a key performance indicator card, and a strategy card. This article describes the salient features of each card and the conditions under which it works best. Author David P. Norton argues that only the strategy scorecard successfully tells the story of a company''s strategy.

About

Abstract

A Bain & Company survey recently found that 50% of North American companies claim to be using a Balanced Scorecard. In practice, it seems that there are really three different scorecards being used today: a constituent card, a key performance indicator card, and a strategy card. This article describes the salient features of each card and the conditions under which it works best. Author David P. Norton argues that only the strategy scorecard successfully tells the story of a company''s strategy.

Related