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Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2000

Abstract

Whether the strategic focus is product or service innovation or operational effectiveness, it''s very difficult to learn how to perform in new ways. But how do organizations successfully implement strategy in the first place? A recent case study, reviewed in this article in BSR, answers this question by exploring the co-evolution of an organization and the strategic model it is trying to implement.

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Abstract

Whether the strategic focus is product or service innovation or operational effectiveness, it''s very difficult to learn how to perform in new ways. But how do organizations successfully implement strategy in the first place? A recent case study, reviewed in this article in BSR, answers this question by exploring the co-evolution of an organization and the strategic model it is trying to implement.

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