Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2000

Abstract

Raising performance standards in the public sector with the Balanced Scorecard presents a unique set of challenges, which, if not addressed, are sure to trip up even the most well-meaning change effort. In this article, Balanced Scorecard Collaborative co-founder Robert Kaplan outlines some of the common barriers to successful scorecard implementation in the public sector.

About

Abstract

Raising performance standards in the public sector with the Balanced Scorecard presents a unique set of challenges, which, if not addressed, are sure to trip up even the most well-meaning change effort. In this article, Balanced Scorecard Collaborative co-founder Robert Kaplan outlines some of the common barriers to successful scorecard implementation in the public sector.

Related