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Management article
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Reference no. F00103
Published by: Harvard Business Publishing
Published in: "Harvard Business Review - Forethought", 2000
Length: 4 pages

Abstract

It's tempting to save time and money by negotiating through e-mail, rather than in person or by phone. But new research finds that people can be contentious - even dishonest - when negotiating solely by e-mail.

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Abstract

It's tempting to save time and money by negotiating through e-mail, rather than in person or by phone. But new research finds that people can be contentious - even dishonest - when negotiating solely by e-mail.

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