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Management article
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Reference no. U0005A
Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 2000

Abstract

Forget reengineering''s bad press--when technology and markets are changing as fast as they are today, you can''t afford to keep doing things in the same old way. Reengineering used to involve major companywide initiatives. Now it''s more common to see reengineering efforts in a single department or business unit. This article offers a seven-step process to get started on improving processes in your unit.

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Abstract

Forget reengineering''s bad press--when technology and markets are changing as fast as they are today, you can''t afford to keep doing things in the same old way. Reengineering used to involve major companywide initiatives. Now it''s more common to see reengineering efforts in a single department or business unit. This article offers a seven-step process to get started on improving processes in your unit.

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