Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Management article
-
Reference no. U0006D
Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 2000
Length: 1 pages

Abstract

Customers today expect nothing short of superior service and products tailored to their specific needs. Meanwhile, managers in many industries feel constrained by the rigid supply chain, which allows only incremental improvements. One proposed solution is the value net, a digital network of partnerships that is the key to providing better service and reducing costs. David Bovet and Joseph Martha are vice presidents of Mercer Management Consulting and the authors of Value Nets: Breaking the Supply Chain to Unlock Hidden Profits.

About

Abstract

Customers today expect nothing short of superior service and products tailored to their specific needs. Meanwhile, managers in many industries feel constrained by the rigid supply chain, which allows only incremental improvements. One proposed solution is the value net, a digital network of partnerships that is the key to providing better service and reducing costs. David Bovet and Joseph Martha are vice presidents of Mercer Management Consulting and the authors of Value Nets: Breaking the Supply Chain to Unlock Hidden Profits.

Related