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Abstract
The unprecedented longevity of this economic boom has created an unprecedented problem: a generation of managers who have never experienced an economic downturn. Managing growth and managing declining sales present completely different challenges. Managers who excel at the former may be ill-equipped to deal with the latter. Some things to consider: labor costs, core competencies, supplier relationships, and plant operations. W. Bruce Chew, an authority on technology and operations management, is a principal of the Monitor Group in Cambridge, Mass.
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Abstract
The unprecedented longevity of this economic boom has created an unprecedented problem: a generation of managers who have never experienced an economic downturn. Managing growth and managing declining sales present completely different challenges. Managers who excel at the former may be ill-equipped to deal with the latter. Some things to consider: labor costs, core competencies, supplier relationships, and plant operations. W. Bruce Chew, an authority on technology and operations management, is a principal of the Monitor Group in Cambridge, Mass.