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Case
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Reference no. 9-400-043
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton; Thomas J DeLong; Katherine Lawrence
Published by: Harvard Business Publishing
Originally published in: 1999
Version: 31 May 2000
Length: 13 pages
Data source: Field research
Topics: Organizational change; Leadership; Human resources management (HRM)
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Abstract

John Mack, the newly appointed president of Morgan Stanley, feels strongly that the firm needs to change in order to compete in a changing investment banking environment. Mack and his senior team undertake initiatives in order to transform the culture and working style of the firm from individualistic to team-oriented. The case provides detailed information about Morgan Stanley's existing culture and systems as well as the kinds of changes that it hopes to make. Morgan Stanley views the human resource management systems as a tool for attaining strategic objectives.
Location:
New York
Industry:
Securities & investment banking
Size:
USD3 billion revenues, 7,000 employees
Other setting(s):
1993
Teaching note
-
Reference no. 5-400-078
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton; Thomas J DeLong; Charles A O'Reilly III
Published by: Harvard Business Publishing
Originally published in: 2000
Version: 30 June 2000
Length: 12 pages
View full details
Compact case
Abridged version
-
Reference no. 9-498-057
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 19 January 1999
Length: 3 pages
Data source: Field research
Topics: Career advancement; Customer relationship management; Employee performance management; Employee retention; Organizational behavior; Personal strategy and style
View full details
Case
-
Reference no. 9-405-S06
Spanish language
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton; Thomas J DeLong; Katherine Lawrence
Published by: Harvard Business Publishing
Originally published in: 2004
Version: 31 May 2000
Length: 14 pages
Data source: Field research
Topics: Leadership; Human resource management; Organizational change
View full details
Case
-
Reference no. 9-498-053
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 29 October 1998
Length: 16 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Managing professionals; Performance appraisals; Interpersonal skills; Human resource management (HRM)
View full details
Case
-
Reference no. 9-498-054
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 29 July 1998
Length: 16 pages
Data source: Field research
Topics: Employee performance management; High potential employees; Organizational culture; Personal strategy and style
View full details
Note
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Reference no. 9-311-S12
Spanish language
Subject category: Ethics and Social Responsibility
Authors: Lynn Sharp Paine
Published by: Harvard Business Publishing
Originally published in: 2006
Version: 15 May 2007
Revision date: 23-Mar-2016
Length: 9 pages
Data source: Field research
Topics: Decision analysis; Decision making; Human behavior; Leadership; Action planning; Business ethics; Accountability; Social responsibility
View full details

About

Abstract

John Mack, the newly appointed president of Morgan Stanley, feels strongly that the firm needs to change in order to compete in a changing investment banking environment. Mack and his senior team undertake initiatives in order to transform the culture and working style of the firm from individualistic to team-oriented. The case provides detailed information about Morgan Stanley's existing culture and systems as well as the kinds of changes that it hopes to make. Morgan Stanley views the human resource management systems as a tool for attaining strategic objectives.

Settings

Location:
New York
Industry:
Securities & investment banking
Size:
USD3 billion revenues, 7,000 employees
Other setting(s):
1993

Related

Teaching note
-
Reference no. 5-400-078
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton; Thomas J DeLong; Charles A O'Reilly III
Published by: Harvard Business Publishing
Originally published in: 2000
Version: 30 June 2000
Length: 12 pages
View full details
Compact case
Abridged version
-
Reference no. 9-498-057
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 19 January 1999
Length: 3 pages
Data source: Field research
Topics: Career advancement; Customer relationship management; Employee performance management; Employee retention; Organizational behavior; Personal strategy and style
View full details
Case
-
Reference no. 9-405-S06
Spanish language
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton; Thomas J DeLong; Katherine Lawrence
Published by: Harvard Business Publishing
Originally published in: 2004
Version: 31 May 2000
Length: 14 pages
Data source: Field research
Topics: Leadership; Human resource management; Organizational change
View full details
Case
-
Reference no. 9-498-053
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 29 October 1998
Length: 16 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Managing professionals; Performance appraisals; Interpersonal skills; Human resource management (HRM)
View full details
Case
-
Reference no. 9-498-054
Subject category: Human Resource Management / Organisational Behaviour
Authors: M. Diane Burton
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 29 July 1998
Length: 16 pages
Data source: Field research
Topics: Employee performance management; High potential employees; Organizational culture; Personal strategy and style
View full details
Note
-
Reference no. 9-311-S12
Spanish language
Subject category: Ethics and Social Responsibility
Authors: Lynn Sharp Paine
Published by: Harvard Business Publishing
Originally published in: 2006
Version: 15 May 2007
Revision date: 23-Mar-2016
Length: 9 pages
Data source: Field research
Topics: Decision analysis; Decision making; Human behavior; Leadership; Action planning; Business ethics; Accountability; Social responsibility
View full details