The Dana-Farber Cancer Institute

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Case

Reference no. 9-699-025

Subject category: Case Method and Specialist Management Disciplines

Authors: Richard MJ Bohmer (Harvard Business School); Ann Winslow (Harvard Business School)

Published by: Harvard Business Publishing

Originally published in: 1999

Version: 1 July 1999

Length: 17 pages

Data source: Field research

Topics: Business processes; Health; Health care; Process analysis

Share a link: https://casecent.re/p/43101

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Abstract

Describes the death of a cancer patient in one of the nation's premier cancer treatment centers and examines the organizational and process characteristics that may have contributed to the medical error.

Location:

Massachusetts

Other setting(s):

1995