Subject category:
Knowledge, Information and Communication Systems Management
Published by:
Harvard Business Publishing
Version: 22 January 2003
Length: 15 pages
Data source: Field research
Notes: Customers will need to be registered on the Harvard Business Publishing website in order to view the video.
http://cb.hbsp.harvard.edu/cb/search/9-800-160?Ntk=HEMainSearch&N=0
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https://casecent.re/p/43222
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Abstract
This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. Explores the implementation of a cutting-edge knowledge management system in a mid-size, specialty chemical company. The initiative, begun in the early 1990s, has received several awards for its efforts. In early 1999 the company is experiencing severe price pressures in all of its key markets and has had to transfer its entire system to a new platform.
About
Abstract
This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. Explores the implementation of a cutting-edge knowledge management system in a mid-size, specialty chemical company. The initiative, begun in the early 1990s, has received several awards for its efforts. In early 1999 the company is experiencing severe price pressures in all of its key markets and has had to transfer its entire system to a new platform.