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Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 1999

Abstract

Many today take on the "been there, done that" attitude when it comes to business-process reengineering. The common perception is that it''s dead. James Champy, however, feels differently and argues that the market for process change never really went away. In addition to explaining the aims of reengineering, he talks of the many possibilities and challenges for companies to do more reengineering. "Reengineering asks the question, How do you rethink the way you do business? How do you rethink your operations in order to grow? That''s what it is."

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Abstract

Many today take on the "been there, done that" attitude when it comes to business-process reengineering. The common perception is that it''s dead. James Champy, however, feels differently and argues that the market for process change never really went away. In addition to explaining the aims of reengineering, he talks of the many possibilities and challenges for companies to do more reengineering. "Reengineering asks the question, How do you rethink the way you do business? How do you rethink your operations in order to grow? That''s what it is."

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