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Management article
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Reference no. U9907B
Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 1999

Abstract

The tremendous volume in online commerce has deepened the distinction between commodity sales and consultative selling. Vendors must decide which category their products or services fall into and adjust their selling techniques accordingly. The article includes a sidebar entitled "What kind of seller are you?"

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Abstract

The tremendous volume in online commerce has deepened the distinction between commodity sales and consultative selling. Vendors must decide which category their products or services fall into and adjust their selling techniques accordingly. The article includes a sidebar entitled "What kind of seller are you?"

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