More search options
Basket icon
No items
Basket icon

Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Supplement
-
Reference no. 9-498-007
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 6 May 1998
Length: 22 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Organizational design; Change management; Customer relationship management; Innovation
Share a link: https://casecent.re/p/44226
| No reviews for this item
This product has not been used yet
View our pricing guide or login to see prices.

Abstract

Describes Archie Norman's efforts over a five-year period to turn around the company by regaining financial control, delivering management, creating experimental projects where individuals felt free to innovate, instituting a back-to-roots strategy that put customers first, and creating a culture characterized by high involvement of employees and fast innovation and implementation of new ideas.
Location:
United Kingdom
Industries:
Grocery stores; Retail trade
Size:
70,000 employees, USD8 billion revenues
Other setting(s):
1991-1996
Teaching note
-
Reference no. 5-498-033
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 14 January 2001
Length: 19 pages
Data source: Field research
View full details
Case
-
Reference no. 9-498-005
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 2 January 2008
Length: 16 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Organizational design; Restructuring; Bankruptcy; Crisis management
View full details
Supplement
-
Reference no. 9-408-S37
Spanish language
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 9 October 1997
Length: 26 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Organizational design; Change management; Customer relationship management; Innovation
View full details
Compact case
Supplement
-
Reference no. 9-498-006
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 1 May 1998
Length: 3 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Organizational design; Restructuring; Bankruptcy; Crisis management
View full details

About

Abstract

Describes Archie Norman's efforts over a five-year period to turn around the company by regaining financial control, delivering management, creating experimental projects where individuals felt free to innovate, instituting a back-to-roots strategy that put customers first, and creating a culture characterized by high involvement of employees and fast innovation and implementation of new ideas.

Settings

Location:
United Kingdom
Industries:
Grocery stores; Retail trade
Size:
70,000 employees, USD8 billion revenues
Other setting(s):
1991-1996

Related

Teaching note
-
Reference no. 5-498-033
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 14 January 2001
Length: 19 pages
Data source: Field research
View full details
Case
-
Reference no. 9-498-005
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 2 January 2008
Length: 16 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Organizational design; Restructuring; Bankruptcy; Crisis management
View full details
Supplement
-
Reference no. 9-408-S37
Spanish language
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 9 October 1997
Length: 26 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Organizational design; Change management; Customer relationship management; Innovation
View full details
Compact case
Supplement
-
Reference no. 9-498-006
Subject category: Human Resource Management / Organisational Behaviour
Authors: Michael Beer (Harvard Business School); James B Weber (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 1 May 1998
Length: 3 pages
Data source: Field research
Topics: Organizational behavior; Organizational culture; Organizational design; Restructuring; Bankruptcy; Crisis management
View full details