Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Prize winner
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 28 July 1998
Length: 11 pages
Data source: Field research

Abstract

Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that new products, services, and processes are developed and deployed throughout the firm. Proactive management of these processes proves very difficult because of the firm''s decentralized decision structure, and the firm''s cultural predisposition to listen to its existing customers.
Size:
$600 million revenues, 2,000 employees
Other setting(s):
1997

About

Abstract

Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that new products, services, and processes are developed and deployed throughout the firm. Proactive management of these processes proves very difficult because of the firm''s decentralized decision structure, and the firm''s cultural predisposition to listen to its existing customers.

Settings

Size:
$600 million revenues, 2,000 employees
Other setting(s):
1997

Related


Awards, prizes & competitions