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Case
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Reference no. 9-897-128
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Monitor Marketspace LLC)
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 9 April 1998
Length: 38 pages
Data source: Field research
Topics: Electronic commerce; Information technology; Retailing; Service management
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Abstract

Jeff Bezos, the founder and CEO of Amazon.com, an Internet-based bookseller, has created one of the most successful ventures for electronic commerce on the Web. With revenue growing at a pace of 30% per month, Bezos attributes the success of Amazon.com to its value proposition - selectivity, availability, price, and service. Even so, Bezos is faced with new challenges in early 1997 - competition from the mainstream bookstores Borders, Inc and Barnes & Noble.
Location:
Washington
Industries:
Book publishing; e-Commerce; Retail trade
Size:
150
Other setting(s):
1997
Teaching note
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Reference no. 5-901-025
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2001
Version: 20 November 2009
Length: 12 pages
Data source: Field research
View full details
Supplement
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Reference no. 9-898-084
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Monitor Marketspace LLC)
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 27 February 2001
Length: 15 pages
Data source: Field research
Topics: Competition; Information technology; Internet; Service management
View full details
Supplement
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Reference no. 9-901-021
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2001
Version: 20 November 2009
Length: 15 pages
Data source: Published sources
Topics: Business growth; Expansion; Growth; Information technology; Internet; Service management
View full details
Supplement
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Reference no. 9-901-022
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2001
Version: 20 November 2009
Length: 12 pages
Data source: Published sources
Topics: Information technology; Service management
View full details

About

Abstract

Jeff Bezos, the founder and CEO of Amazon.com, an Internet-based bookseller, has created one of the most successful ventures for electronic commerce on the Web. With revenue growing at a pace of 30% per month, Bezos attributes the success of Amazon.com to its value proposition - selectivity, availability, price, and service. Even so, Bezos is faced with new challenges in early 1997 - competition from the mainstream bookstores Borders, Inc and Barnes & Noble.

Settings

Location:
Washington
Industries:
Book publishing; e-Commerce; Retail trade
Size:
150
Other setting(s):
1997

Related

Teaching note
-
Reference no. 5-901-025
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2001
Version: 20 November 2009
Length: 12 pages
Data source: Field research
View full details
Supplement
-
Reference no. 9-898-084
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Monitor Marketspace LLC)
Published by: Harvard Business Publishing
Originally published in: 1998
Version: 27 February 2001
Length: 15 pages
Data source: Field research
Topics: Competition; Information technology; Internet; Service management
View full details
Supplement
-
Reference no. 9-901-021
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2001
Version: 20 November 2009
Length: 15 pages
Data source: Published sources
Topics: Business growth; Expansion; Growth; Information technology; Internet; Service management
View full details
Supplement
-
Reference no. 9-901-022
Subject category: Case Method and Specialist Management Disciplines
Authors: Dickson Louie (Harvard Business School); Jeffrey F Rayport (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2001
Version: 20 November 2009
Length: 12 pages
Data source: Published sources
Topics: Information technology; Service management
View full details