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Case
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Reference no. 9-898-007
Authors: Roger Hallowell
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 29 May 2002
Length: 28 pages
Data source: Field research

Abstract

The CEO of Sears faces issues involving the company''s recent turnaround and ongoing transformation, including change management and the use of leading (US lagging) indicators or measures.

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Abstract

The CEO of Sears faces issues involving the company''s recent turnaround and ongoing transformation, including change management and the use of leading (US lagging) indicators or measures.

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