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Management article
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Reference no. U9702C
Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 1997

Abstract

Individuals who decide to write a memo should plan strategically, execute carefully, and then follow up. The memo''s purpose should be clear by the end of the first sentence. Absolute accuracy must govern every detail. Clarity of thinking and expression are of utmost importance as well. Brevity in a memo is a cardinal virtue--every word must count. Use vigorous language: active verbs, concrete nouns, and a minimum of well- chosen modifiers. You should follow up on any memo, whether by contacting recipients, or following through on promised actions or support materials. Do not overlook any detail of this most common communications tool, for an effective memo will affect your success and reputation.

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Abstract

Individuals who decide to write a memo should plan strategically, execute carefully, and then follow up. The memo''s purpose should be clear by the end of the first sentence. Absolute accuracy must govern every detail. Clarity of thinking and expression are of utmost importance as well. Brevity in a memo is a cardinal virtue--every word must count. Use vigorous language: active verbs, concrete nouns, and a minimum of well- chosen modifiers. You should follow up on any memo, whether by contacting recipients, or following through on promised actions or support materials. Do not overlook any detail of this most common communications tool, for an effective memo will affect your success and reputation.

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