Product details

Ronald Heifetz, director of the Leadership Education Project at Harvard''s Kennedy School of Government, says that the most difficult task any leader faces is getting the organization to tackle adaptive work. Many leaders advance to their positions as a result of successes with technical problems. But adaptive challenges require different skills; they require social learning--people learning new habits, changing their values or priorities or ways of doing business. Adaptive work requires getting other people to take responsiblity. Rather than trying to restore equilibrium in the workplace, the successful leader must control the pressure cooker so that people are working productively under pressure until they finally learn new ways to do adaptive work.