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Case
-
Reference no. 9-396-293
Subject category: Case Method and Specialist Management Disciplines
Authors: James L Heskett (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1996
Version: 22 June 1999
Length: 28 pages
Data source: Field research
Topics: Local government; Leadership; Productivity; Social enterprise; Service management; Budgeting; Leadership styles; Organizational design; Crime
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Abstract

Police Commissioner Bratten and his staff have led a process designed to create a results-oriented police department from one that previously emphasized and measured effort. With increasing budgeting pressures, the next phase of effort calls for increasing emphasis on productivity as well as a reduction in crime.
Location:
New York
Industries:
Law enforcement; Public administration
Size:
45,000 employees
Other setting(s):
1996
Teaching note
-
Reference no. 5-300-056
Subject category: Case Method and Specialist Management Disciplines
Authors: Clayton M Christensen (Harvard Business School); Tara Donovan (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1999
Version: 1 November 1999
Length: 7 pages
View full details
Teaching note
-
Reference no. 5-407-056
Subject category: Case Method and Specialist Management Disciplines
Authors: Stacey Childress (Harvard Business School); Tonika Cheek Clayton (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2007
Version: 8 January 2007
Length: 10 pages
Data source: Field research
View full details
Teaching note
-
Reference no. 5-900-021
Subject category: Case Method and Specialist Management Disciplines
Authors: James L Heskett (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2000
Version: 14 January 2000
Revision date: 30-Jan-2012
Length: 12 pages
View full details
Case
-
Reference no. 9-304-S01
Spanish language
Subject category: Case Method and Specialist Management Disciplines
Authors: James L Heskett (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1996
Version: 22 June 1999
Length: 30 pages
Data source: Field research
Topics: Local government; Leadership; Productivity; Social enterprise; Service management; Budgeting; Leadership styles; Organizational design; Crime
View full details
Case
-
Reference no. 9-307-P02
Portuguese language
Subject category: Case Method and Specialist Management Disciplines
Authors: James L Heskett (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 22 June 1999
Revision date: 9-Apr-2019
Length: 33 pages
Data source: Field research
Topics: Local government; Leadership; Productivity; Social enterprise; Service management; Budgeting; Leadership styles; Organizational design; Crime
View full details

About

Abstract

Police Commissioner Bratten and his staff have led a process designed to create a results-oriented police department from one that previously emphasized and measured effort. With increasing budgeting pressures, the next phase of effort calls for increasing emphasis on productivity as well as a reduction in crime.

Settings

Location:
New York
Industries:
Law enforcement; Public administration
Size:
45,000 employees
Other setting(s):
1996

Related

Teaching note
-
Reference no. 5-300-056
Subject category: Case Method and Specialist Management Disciplines
Authors: Clayton M Christensen (Harvard Business School); Tara Donovan (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1999
Version: 1 November 1999
Length: 7 pages
View full details
Teaching note
-
Reference no. 5-407-056
Subject category: Case Method and Specialist Management Disciplines
Authors: Stacey Childress (Harvard Business School); Tonika Cheek Clayton (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2007
Version: 8 January 2007
Length: 10 pages
Data source: Field research
View full details
Teaching note
-
Reference no. 5-900-021
Subject category: Case Method and Specialist Management Disciplines
Authors: James L Heskett (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2000
Version: 14 January 2000
Revision date: 30-Jan-2012
Length: 12 pages
View full details
Case
-
Reference no. 9-304-S01
Spanish language
Subject category: Case Method and Specialist Management Disciplines
Authors: James L Heskett (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1996
Version: 22 June 1999
Length: 30 pages
Data source: Field research
Topics: Local government; Leadership; Productivity; Social enterprise; Service management; Budgeting; Leadership styles; Organizational design; Crime
View full details
Case
-
Reference no. 9-307-P02
Portuguese language
Subject category: Case Method and Specialist Management Disciplines
Authors: James L Heskett (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 22 June 1999
Revision date: 9-Apr-2019
Length: 33 pages
Data source: Field research
Topics: Local government; Leadership; Productivity; Social enterprise; Service management; Budgeting; Leadership styles; Organizational design; Crime
View full details