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Case
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Reference no. 9-497-007
Authors: Liz Barnes
Published by: Harvard Business Publishing
Published in: 1996

Abstract

In 1993, the firm began to move from a traditional hierarchical structure to client-focused teams. The case describes the process and some consequences of this restructuring. Performance seems to be improving, but some employees preferred the structure certainty and client variety of the old days. How does management deal with these issues?; Team management has become very popular, but transitions from traditional structures to teams are not easy. The discussion will center on how to deal with these issues.
Location:
Industry:
Size:
Small, 70 employees, USD26 million revenues
Other setting(s):
1996

About

Abstract

In 1993, the firm began to move from a traditional hierarchical structure to client-focused teams. The case describes the process and some consequences of this restructuring. Performance seems to be improving, but some employees preferred the structure certainty and client variety of the old days. How does management deal with these issues?; Team management has become very popular, but transitions from traditional structures to teams are not easy. The discussion will center on how to deal with these issues.

Settings

Location:
Industry:
Size:
Small, 70 employees, USD26 million revenues
Other setting(s):
1996

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