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Abstract

Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers, and ends with speculation on how the employment contract is fundamentally changing.; Can be used to complement a set of cases that explore the power and limitations of the different kinds of employment contracts that general managers enter into with their subordinates.

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Abstract

Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers, and ends with speculation on how the employment contract is fundamentally changing.; Can be used to complement a set of cases that explore the power and limitations of the different kinds of employment contracts that general managers enter into with their subordinates.

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