Published by:
Harvard Business Publishing
Length: 6 pages
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Abstract
Much has been made of what American business can learn from Japan''s manufacturing practices, but its service sector also has lessons to teach. E. Barry Keehn reviews two recent books showing how the Tsutsumi family defined consumerism in Japan: The Brothers: The Hidden World of Japan''s Richest Family, by Lesley Downer, and Architects of Affluence: The Tsutsumi Family and the Seibu-Saison Enerprises in Twentieth-Century Japan, by Thomas R.H. Havens.
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Abstract
Much has been made of what American business can learn from Japan''s manufacturing practices, but its service sector also has lessons to teach. E. Barry Keehn reviews two recent books showing how the Tsutsumi family defined consumerism in Japan: The Brothers: The Hidden World of Japan''s Richest Family, by Lesley Downer, and Architects of Affluence: The Tsutsumi Family and the Seibu-Saison Enerprises in Twentieth-Century Japan, by Thomas R.H. Havens.