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Prize winner
Case
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Reference no. 9-195-158
Subject category: Strategy and General Management
Authors: Lynda M Applegate (Harvard Business School); Kevin Davis (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1995
Version: 3 June 2002
Length: 32 pages
Data source: Field research
Topics: Information technology; Innovation; Organizational change; Outsourcing; Suppliers; Computer systems
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Abstract

In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to outsource information technology.
Location:
United States
Other setting(s):
1993
Teaching note
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Reference no. 5-196-055
Subject category: Strategy and General Management
Authors: Richard L Nolan (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1996
Version: 22 August 1995
Length: 13 pages
View full details
Teaching note
-
Reference no. 5-196-086
Subject category: Strategy and General Management
Authors: F Warren McFarlan (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1996
Version: 18 May 2002
Length: 4 pages
View full details
Case
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Reference no. 9-111-S25
Spanish language
Subject category: Strategy and General Management
Authors: Lynda M Applegate (Harvard Business School); Kevin Davis (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2011
Version: 3 June 2002
Revision date: 5-Apr-2019
Length: 33 pages
Data source: Field research
Topics: Information technology; Innovation; Organizational change; Outsourcing; Suppliers; Computer systems
View full details

About

Abstract

In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to outsource information technology.

Settings

Location:
United States
Other setting(s):
1993

Related

Teaching note
-
Reference no. 5-196-055
Subject category: Strategy and General Management
Authors: Richard L Nolan (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1996
Version: 22 August 1995
Length: 13 pages
View full details
Teaching note
-
Reference no. 5-196-086
Subject category: Strategy and General Management
Authors: F Warren McFarlan (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1996
Version: 18 May 2002
Length: 4 pages
View full details
Case
-
Reference no. 9-111-S25
Spanish language
Subject category: Strategy and General Management
Authors: Lynda M Applegate (Harvard Business School); Kevin Davis (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2011
Version: 3 June 2002
Revision date: 5-Apr-2019
Length: 33 pages
Data source: Field research
Topics: Information technology; Innovation; Organizational change; Outsourcing; Suppliers; Computer systems
View full details
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